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Client Solution at Lynk Global

Company Address: No. 328 Huashan Road, Jingan District, Shanghai City, China
Shanghai
Shanghai
China

Hiring Manager: Michelle Li


Company introduction

About Lynk Global:

Lynk powers the new knowledge economy. Our platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make better informed decisions. Lynk’s customers include Fortune 500 corporates, leading investment houses, global family offices, top professional services firms and government agencies. Lynk has also been a member of the World Economic Forum since 2019.

Lynk powers the new knowledge economy. Our platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make better informed decisions. Lynk’s customers include Fortune 500 corporates, leading investment houses, global family offices, top professional services firms and government agencies. Lynk has also been a member of the World Economic Forum since 2019.

Company mission statement

Lynk’s knowledge graph uses data to understand, map, and organize experts and their knowledge, facilitating timely, intelligent connections. Our platform provides enterprises a fast, convenient and cost-effective way to connect with over 780,000 experts worldwide across all major industries. Lynk is the best place to seek, build and share credible human expertise to create a knowledge advantage.

What is the purpose of this role

As Analyst/Associate in the Connections Team you will be directly responsible for servicing client requirements and revenue generation using the Lynk Platform. Leveraging our proprietary platform and tools, you will build client relationships, generate demand, promote usage, identify and invite experts to join Lynk network, as well as facilitate engagements between clients and experts on the platform. This requires skills in industry and market research, leads identification, sourcing and conversion, and building trusted relationships with both clients and experts. We seek individuals who are tech savvy, with strong research capability, excellent client-facing skills, and a hacker mentality to get things done. We value commitment to client service, a curious mind, strong work ethic, a deep understanding of how businesses operate, and an all-round emphasis on excellence and quality.

Where will the new hire work from

Other office location

Who will the new hire report to

Team Lead

How many people report into this position

0

Key characteristics required by the ideal candidate

Bachelor’s/ Master’s degree with a strong academic track record
Experience in Client Service or Research roles in the Expert Network/ Consulting/ Recruiting/ Financial industry
Fresh Graduates are welcome to apply
Confident communicator capable of handling high-profile clients and experts (e.g. C-level executives, Senior Management, Hedge Funds, Asset Managers, PE firms, VC firms, Management Consultancies, and Corporates).
Skilled at juggling multiple demanding projects at a time, while maintaining sharp attention to detail.
Strong people skills
Passion for client service and research
Ability to think creatively and inhabit a growth mindset.
Excellent communicators with a strong command of English
Flexible and excited about working in a fast paced, results-oriented environment
Ability to thrive in ambiguity, and adapt to changes

Duties and responsibilities

Direct responsibility to drive revenue growth by promoting platform usage and sourcing and expanding revenue opportunities with clients
Work collaboratively with sales team on product demo and product trials to win and onboard new clients
Liaise with clients and build relationships to ensure a high level of client satisfaction and repeat business
Based on your research on the target topic or industry that our clients are evaluating, vet relevance and qualifications of experts recommended by our expert recommendation system or external databases.
Identify and recruit industry professionals to join Lynk network
Conduct informed conversations with experts, assess their expertise in response to enterprise client requests
Assist Lynk Experts with their queries
Proactively collaborate with colleagues to contribute to Lynk’s growth

Specific geographic location requirements

Shanghai

Education and qualifications

Bachelor degree or above

Citizenship requirements

Chinese

Security clearance requirements

yes

Required experience

0-5 years

Top priorities for first six months

to be trained and get used of the work conduction & process.

On target earnings

N/A

Base salary

12-13K RMB

Bonus

2-3 months salary

Company culture/values/principals

Latest Highlights:

Global Alliance with UBS (https://lynk.global/in-the-news/ubs-and-lynk-global-alliance)
Member of World Economic Forum since 2019 (https://lynk.global/in-the-news/lynk-joins-the-world-economic-forum).
Raised $30m from Alibaba MassMutual (https://lynk.global/in-the-news/global-knowledge-as-a-service-platform-lynk-announces-successful-funding-round).

Benefits summary

base pay + Annual bonus + insurance + work flexibility

Executive leadership

potential

Company news page

https://lynk.global/